16 Packs Steam Eye Masks for Dry Eyes, Green Tea Warm Eye Mask, Relief Eye Fatigue Hot Sleep Eye Mask for Puffy Eyes Mask, Disposable Moist Heating Compress Pads for Sleeping, Self Heated Eye Mask

Description

Brand: ProCIV

Color: Green Tea-16

Features:

• 😇【Green Tea Self Heated Eye Mask 】Our steam eye masks can relieve your eye fatigue,moisturize your eyes,improve your sleep quality,reduce dry puffy eyes and dark circles.This self warming heated eye mask will promote your blood circulation, release fine moist steam, comfort the skin around eyes, let tired eye enjoy the steam, fully relieve dry eyes and eye astringent with just 30-minute eye spa.
• 🥰【104~113℉ Hot Compress for Eyes】Our hot eye patch adopts steam heating and temperature control technology- up to 104~113℉.This self warming heated eye mask will release fine moist steam, comfort the skin around eyes, let tired eye enjoy the steam, it kept working with comfortable steam for your eyes.
• 😍【 20-30 mins Eye Relaxed】Enjoy anytime, anywhere-made of soft and elastic fabric to prevent eyeballs from being oppressed. Elastic ear hooks are also flexible and fit different face shapes, suitable for day or night, sleep or just a nap, travel, or a computer screen after a long day. Each disposable mask lasts about 20-30 minutes.
• 🤩【Create a Sense of Wellbeing】Steam Heat Eye Masks are light weighted and easy to carry. They are perfect for all kinds of people, including office stuff,students,businessman etc. You can have a eye SPA at any time: at bedtime, leisure time, noontime snooze, traveling on plane or train, rest time in office.
• 😘【Online Beauty & Personal Care Community】Unleashed from the tension of the work, our steam eye mask will make your life more comfortable. All the products have been double tested and approved in the production line before we send to amazon warehouse. We are your muse to comfort your sleep.
• 💝【Ideal Gift for Families & Friends】Our hot compress for eyes are best gift for families on Christmas and birthday. Couple’s best choice for valentine’s day and anniversaries. Best gift selection for relatives and friends.

Package Dimensions: 5.3 x 4.8 x 4.2 inches

Additional information

Weight	0.64 kg

Shipping Details Information

We ship within the continental United States and Canada. For International shipping please message us. Our products are shipped via USPS/UPS/FedEx. Shipping time to Canada is 9 to 12 business days. Shipping time to US is 9 to 12 business days as well. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). If your order comes in after 5:00 PM it’ll be processed the next business day.

The tracking information will be sent to your email address when your order gets shipped. You should be present at the shipping address to receive your package. If you have any questions regarding shipping or want to know about the status of an order, email us at help@kateminimalist.com

Return & Refund

30 DAY DATE ON ARRIVAL (DOA) GUARANTEE

If your item arrives damaged, please follow the warranty process and contact our Support Center for RMA authorization within 30 days of the order being received. After returning the product to the address provided by our support team, we can send you a new item free of charge.

Special Note

Please note that we do not accept returns for reasons other than damaged items . Change of heart and not wanting the product anymore is considered not valid for returns

Customers must first send a clear photo or video of the damaged or defective product and the shipping packaging before we can consider issuing RMA authorization. Please use good lighting, and a close to medium distance, so we can identify and verify the issue(s). Attachment size must be under 2MB for the Support Center, please send larger attachments to: help@kateminimalist.com

Warranty Exemptions and Notes

1. The shipping fee for returning the product back will be paid by the customer and is non-refundable except for in 30 day DOA situations.
2. During the return shipping, the customer is responsible for any and all customs charges, duties or tariffs during the items return to China. In these cases we will deduct the customs fees from your authorized refund amount.
3. Kate Minimalist will by default resend the item to the customer via Flat Rate Shipping. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
4. In case of any misuse, any and all repairs, accessories and shipping fees, both ways, are fully the customer’s responsibility and are at their own expense.

How To Request Warranty (Return, Repair And Refund)

If your item has an issue, please first submit a ticket to our Support Center.

Please carefully follow our warranty process to minimize any delays:

1. Describe the problem with your item in detail: What happened? When? How? Please also state your full order number and product code (SKU number).
2. Tell us what steps you have already taken to resolve the issue.
3. Provide the item code indicated on the outer packaging.
4. Send a clear photo or video showing the defect(s); these should be taken under good lighting.

NOTE: Photos/videos should ideally be clear and focused, taken under good lighting conditions, and from a close to medium distance. This allows us to identify and verify the issue(s). We will always do our very best to help you. Thank you in advance for providing all the information stated above.

Missing Item(S), Wrong Item(S) Or Incorrect Package Sent

Please be sure to open the parcel and carefully check the contents before signing for the package.

For any issues, please carefully follow our warranty process to minimize any delays:

1. Contact our Support Center with your order number and the product code (SKU number).
2. Please send us a clear picture of the outer packaging, all shipping labels visible, and (if applicable) the item received.

Possible Solutions:

• If there is a item missing, we will resend the missing item/accessory for free within the warranty period.
• If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Kate Minimalist will decide whether you need to return the wrong product or not and compensate the return shipping fee when we receive it.